Equality and Diversity Policy


At Jacob's Bagels, we are committed to fostering an inclusive and diverse work environment where all individuals are treated with dignity, respect, and fairness. We believe that embracing equality and diversity is not only a legal obligation but also a fundamental principle that enhances our company culture, drives innovation, and contributes to the success of our business. This Equality and Diversity Policy outlines our commitment to promoting equality, preventing discrimination, and valuing diversity at all levels within our organisation.

Policy Statement:

2.1. Jacob's Bagels is committed to promoting equality and diversity and eliminating discrimination in all its forms, including age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation.

2.2. We are dedicated to providing a working environment that respects the rights and dignity of every employee, customer, and stakeholder, fostering a culture that values diversity and ensures equal opportunities for all.


3.1. Senior Management:
The senior management team is responsible for setting the tone for promoting equality and diversity within the organisation, providing leadership, and ensuring compliance with this policy.

3.2. Managers and Supervisors:
Managers and supervisors have a responsibility to implement and enforce this policy, treating all individuals fairly and consistently, and promoting a culture of respect and inclusion.

3.3. Employees:
Every employee is responsible for adhering to this policy, treating colleagues, customers, and stakeholders with respect, and contributing to an inclusive and diverse workplace.

Equal Opportunities

4.1. Recruitment and Selection: We are committed to attracting a diverse pool of talent and ensuring equal opportunities in recruitment and selection. Employment decisions, including hiring, promotion, training, and development, will be based solely on merit, skills, qualifications, and experience.

4.2. Training and Development:
We will provide appropriate training and development opportunities to all employees to enhance their skills, knowledge, and understanding of equality and diversity issues. This will enable them to contribute to an inclusive and respectful work environment.

4.3. Working Conditions:
We will ensure that working conditions are free from discrimination, harassment, and victimisation, and that reasonable adjustments are made to accommodate individuals with disabilities or specific needs.

Respect and Dignity

5.1. Harassment and Bullying:
We have zero tolerance for any form of harassment, bullying, or victimisation. This includes but is not limited to verbal, physical, or written abuse, unwanted advances, derogatory comments, or offensive gestures. Any complaints will be dealt with promptly, impartially, and confidentially.

5.2. Mutual Respect:
We expect all employees to treat each other, customers, and stakeholders with respect and courtesy, valuing the diversity of backgrounds, perspectives, and experiences that contribute to a vibrant workplace.

Monitoring and Review

6.1. We will regularly review and assess the effectiveness of this Equality and Diversity Policy, ensuring it remains up to date and reflects any changes in legislation or best practices.

6.2. All employees will be made aware of this policy, and it will be easily accessible through our company's intranet or other internal communication channels.

Reporting Incidents

7.1. Employees are encouraged to report any incidents of discrimination, harassment, or other breaches of this policy. Reports can be made to a supervisor, manager or through a designated reporting mechanism, ensuring confidentiality and impartiality.

7.2. Retaliation against individuals who make reports or raise concerns in good faith will not be tolerated and may result in disciplinary action.


This Equality and Diversity Policy is fully supported by senior management and applies to all employees, contractors, customers, and stakeholders of Jacob's Bagels